Answers before you book.

The diagnosis is free. Once the technician finds the fault you get the full price for parts and labour, and nothing is done until you approve it.

Most bookings in Nairobi get a visit the same day. We work Monday to Saturday, 9:00 to 19:00, and confirm your time on WhatsApp or by phone.

Yes. We fit genuine parts made for your brand and model, and carry the common ones in the van so most repairs finish on the first visit.

Yes. We test the appliance with you before we leave and every repair is covered by our warranty.

All of Nairobi and most of Kiambu, from Westlands, Karen and Kilimani to Ruaka, Thika Road, Syokimau and Kitengela.

Yes: commercial laundry, kitchens, cold rooms, freezers, lab and minibar fridges, for hotels, restaurants, schools and clinics.

The diagnosis is free. After finding the fault the technician tells you the full price for parts and labour, and nothing starts until you approve it. Drain pump, belt and door seal jobs are among the most common.

Most bookings in Nairobi get a visit the same day, and common parts such as drain pumps, inlet valves and belts travel in the van, so many repairs finish on the first visit.

Usually yes, unless the drum bearings and motor have both failed on a very old machine. We tell you honestly when a repair is not worth it.

The spin is stopping early. Common causes are an unbalanced or oversized load, water that isn’t draining, a low spin setting, or a worn belt or motor.

It depends on the gas your fridge uses and where the leak is. We find and fix the leak before refilling, and you get the full price before we start.

Most often low gas from a small leak, dirty condenser coils, a failed fan or a faulty thermostat. On inverter fridges the control board can also be the cause.

Yes. We diagnose and replace inverter compressors and boards on Samsung, LG, Hisense and other brands.

Yes, domestic and commercial chest freezers, including gas refills, thermostats and lid seals.

The igniter is sparking but gas isn’t reaching it, usually because the burner jets are blocked. If cleaning doesn’t help, the valve or supply needs checking.

That points to the thermocouple, the safety device that keeps the gas on while there is a flame. It is a quick part to replace.

Yes. We fit freestanding and built-in cookers, connect the gas properly and test every joint for leaks.

Often, by changing the nozzles. Tell us the model and we will confirm.

On electric ovens, usually a failed element, thermostat or selector switch. On gas ovens, the igniter or the safety valve.

The fan or fan element has usually failed, so the heat no longer spreads evenly.

Most repairs are done in place. For some parts we slide the oven out and refit it neatly.

Yes, including combi and convection ovens for hotels and restaurants.

Usually a blocked filter, a kinked drain hose or a jammed drain pump. Clean the filter first; if water still stays, the pump needs checking.

Water has reached the base tray, so the anti-flood switch has stopped the machine. The leak needs finding and fixing before it will run.

Blocked spray arms or filter, low water, or a failing circulation pump or heater.

Yes, undercounter and pass-through commercial machines, with maintenance visits if you need them.

Most often a blown thermal fuse or failed heater. A blocked vent is usually what caused the fuse to blow, so we clear that too.

The drum belt has usually snapped. It is a common, quick repair.

Yes, both the washing and drying sides.

Usually the magnetron, high-voltage diode or capacitor has failed. These are safe to replace in the workshop or at home by a technician.

No. Stop using it. Sparking often comes from a burnt waveguide cover, which is cheap to replace if caught early.

For convection and built-in models, almost always. For small solo models we tell you honestly if a new one makes more sense.

Check the cold switch at the back first. If it is on, the thermostat, fan or cooling compressor has usually failed.

Yes, repairs and regular cleaning for offices, schools and clinics.

Usually yes. It is most often the backlight, which we replace with tested strips.

A cracked panel usually costs close to a new TV. We will tell you honestly and quote if a panel is available.

Yes, including hotel rooms and offices.

Every six months for homes, more often for offices and dusty areas.

The drain line or tray is blocked. A service clears it and stops the leak.

Yes. We fit indoor and outdoor units, run the pipes neatly and vacuum the line before charging.

Usually yes. Swapping the hard drive for an SSD and adding memory makes most laptops feel new.

We back up and move your files during upgrades, and can recover data from failing drives.

Yes, with regular maintenance visits so machines stay safe and running.

Yes: rollers, airbags, remotes and control panels.