Not cooling
Low gas from a leak, dusty condenser coils, a failed fan, thermostat or start relay.
Fridges, freezers and chest freezers repaired at your home across Nairobi. From a gas refill to a new inverter compressor, you see the fault and the price first.
Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Low gas from a leak, dusty condenser coils, a failed fan, thermostat or start relay.
We find and fix the leak first, then pull a vacuum and refill with the right gas for your fridge.
Frost on the back wall or around the fan points to a defrost heater, sensor or timer fault.
A blocked defrost drain is the usual cause, sometimes a split water line on fridges with dispensers.
A clicking compressor that won’t start, a worn fan motor, or the fridge touching the wall.
Torn or loose door gaskets let warm air in and make the fridge work all day.
Before you call: leave a 10 cm gap behind the fridge, clean the coils at the back and check the thermostat dial hasn’t been turned down.
Common codes and what they usually mean. Exact meanings vary by model, so treat this as a guide.
| Code | What it means |
|---|---|
| Er FF | Freezer fanFreezer fan blocked by ice or faulty. |
| Er dH | Defrost faultDefrost heater, sensor or fuse. |
| Er IF | Ice-maker fanIce-maker fan blocked or faulty. |
| Er CF | Condenser fanThe fan at the back has failed. |
| Er FS | Freezer sensorFreezer temperature sensor or its wiring. |
| Er rS | Fridge sensorFridge temperature sensor or its wiring. |
| Er CO | CommunicationBoards not talking: wiring or a board fault. |
| Code | What it means |
|---|---|
| 21E | Freezer fanFreezer fan blocked by ice or faulty. |
| 22E | Fridge fanFridge fan blocked by ice or faulty. |
| 5E | Fridge defrost sensorDefrost sensor in the fridge section. |
| 40E | Ice room fanIce room fan blocked or faulty. |
| 33E | Ice pipe heaterIce maker pipe heater. |
| OF OF | Cooling offDemo mode is on, so it won’t cool. It can be switched off from the panel. |
Book below, call or WhatsApp a photo of the fault.
A technician who knows your appliance, with common parts in the van.
The fault and the full price, before any work starts.
Tested with you and covered by our warranty.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
It depends on the gas your fridge uses and where the leak is. We find and fix the leak before refilling, and you get the full price before we start.
Most often low gas from a small leak, dirty condenser coils, a failed fan or a faulty thermostat. On inverter fridges the control board can also be the cause.
Yes. We diagnose and replace inverter compressors and boards on Samsung, LG, Hisense and other brands.
Yes, domestic and commercial chest freezers, including gas refills, thermostats and lid seals.
Three quick steps. We confirm your time on WhatsApp.
Free diagnosis, genuine parts and a warranty on every repair.