HomeFixit
Independent service · Mon–Sat, 9:00 to 19:00

Hotpoint service centre in Nairobi.

Independent Hotpoint service for washing machines, tumble dryers, fridges and ovens: at your home anywhere in Nairobi and Kiambu, or at our workshop on Waiyaki Way. Free diagnosis, a clear price before any work, and a warranty on every repair.

Free diagnosisSame-day visitsGenuine partsWarranty on every repair
How it works

Our Hotpoint service, step by step.

  1. 01 · ABOUT A MINUTE

    Tell us

    Book below, call or WhatsApp. Send the model sticker of your Hotpoint and a photo of the fault if you can.

  2. 02 · YOUR CHOICE

    Home or workshop

    A technician comes to you, or you drop the appliance at our Waiyaki Way workshop.

  3. 03 · FREE

    Clear price

    We find the fault on your Hotpoint and give you the full price. Nothing starts until you approve it.

  4. 04 · DONE

    Fixed and tested

    Genuine parts where available, tested with you and covered by our warranty.

Home or workshop

Where we service your Hotpoint.

Workshop on Waiyaki Way

Any Hotpoint appliance you can carry in

Hotpoint ranges we see

Hotpoint front-load washersAquarius dryersCondenser dryersVented dryersFridge freezersBuilt-in ovensDishwashers

Still under Hotpoint’s warranty? Contact the seller or Hotpoint first, so the warranty stays valid. Once it is out of warranty, we can help, and our repair comes with its own warranty.

Common Hotpoint faults and error codes

Questions

Hotpoint service questions.

Still not sure? Call 0703 543 656 or send a photo of the fault on WhatsApp.

Where is the Hotpoint service centre in Nairobi?

HomeFixit is an independent Hotpoint service centre. Our workshop is on Waiyaki Way, and our technicians visit homes and offices across Nairobi and Kiambu, so most Hotpoint repairs happen where the appliance is. We are not the official Hotpoint service centre; for warranty claims, contact the seller or Hotpoint directly.

Do you offer Hotpoint home service?

Yes. For washing machines, tumble dryers, fridges & freezers, ovens and dishwashers our technician comes to you, Monday to Saturday from 9:00 to 19:00. Same-day visits are often possible, subject to availability.

Can I bring my Hotpoint appliance to your workshop?

Yes. Smaller appliances can be dropped off at our workshop on Waiyaki Way. Call or WhatsApp first so we know to expect you.

What if my Hotpoint is still under warranty?

Contact the seller or Hotpoint first while the manufacturer’s warranty runs, because an outside repair can affect it. Once it is out of warranty, we diagnose for free and give you a clear price.

How much does a Hotpoint service cost?

The diagnosis is free. The technician finds the fault on your Hotpoint, tells you the full price for parts and labour, and nothing starts until you approve it.

Do you have Hotpoint spare parts?

We carry common Hotpoint parts and can source most others. You can also browse appliance parts on our parts shop, spares.homefixit.co.ke.

Book a repair

Book your Hotpoint service.

Three quick steps. We confirm your time on WhatsApp.

STEP 1 OF 3

What needs fixing?

What's happening, and where?

How do we reach you?

Areas we cover

Hotpoint service across Nairobi and Kiambu.

HomeFixit is an independent repair company and not an official or authorised Hotpoint service centre. Hotpoint is a trademark of its owner; we are not affiliated with or endorsed by Hotpoint.

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