Screen dark, sound works
Failed backlight strips, the most common TCL TV fault. We replace the full set.
Mon–Sat, 9:00 to 19:00
TCL repair in Nairobi.
TCL makes some of the most popular TVs in Kenya, including Android and Google TV models, as well as air conditioners. We repair both.
Free diagnosisSame-day visitsGenuine partsWarranty on every repair
What we fix
Common TCL problems.
Pick your TCL appliance. Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Boot loop
A software or main board fault. We try a firmware reload first, which costs less than a board.
No power at all
The power board or standby circuit, often after a surge.
Not cooling
Low gas, dirty filters or a failed capacitor.
Leaking water
A blocked drain line or tray on the indoor unit.
Noisy
Loose panels, worn fan motors or a struggling compressor.
Shine a torch close to the screen of a dark TCL TV while it is on. If you can see a faint picture, the backlight has failed.
Every model
TCL models and parts.
TCL ranges we see
Android TVGoogle TVQLEDMini LEDSplit ACs
What we repair
Parts we fit
Backlight stripsPower boardsMain boardsT-con boardsCapacitorsFan motorsControl boardsRemotes
Do you repair TCL TVs?
Yes. We fix backlights, power boards, main boards and software faults on TCL LED, QLED and Android TVs.
How long does a TCL backlight repair take?
Usually the same day or the next, depending on the screen size and whether the strips are in stock.
How much does TCL repair cost in Nairobi?
The diagnosis is free. The technician finds the fault on your TCL TV, tells you the full price for parts and labour, and nothing starts until you approve it.
Can you repair my TCL TV today?
Most bookings in Nairobi and Kiambu get a same-day visit. Common TCL parts travel in the van, so many repairs are finished on the first visit.
Do you use genuine TCL parts?
We fit genuine TCL parts wherever they are available and tell you clearly when only a compatible part exists. Every repair carries our warranty.
Are you an official TCL service centre?
No. HomeFixit is an independent repair company and is not affiliated with TCL. If your TCL appliance is still under the manufacturer’s warranty, contact the seller first; once it is out of warranty, we can help.
Book a repair
Book your TCL repair.
Three quick steps. We confirm your time on WhatsApp.
0725 570 499Call us, Mon–Sat 9:00 to 19:00
WhatsAppSend a photo of the fault
Waiyaki Way, NairobiWe come to you
HomeFixit
Broken today. Fixed today.
Free diagnosis, genuine parts and a warranty on every repair.