HomeFixit
Independent service · Mon–Sat, 9:00 to 19:00

TCL service centre in Nairobi.

Independent TCL service for TVs and ACs: at your home anywhere in Nairobi and Kiambu, or at our workshop on Waiyaki Way. Free diagnosis, a clear price before any work, and a warranty on every repair.

Free diagnosisSame-day visitsGenuine partsWarranty on every repair
How it works

Our TCL service, step by step.

  1. 01 · ABOUT A MINUTE

    Tell us

    Book below, call or WhatsApp. Send the model sticker of your TCL and a photo of the fault if you can.

  2. 02 · YOUR CHOICE

    Home or workshop

    A technician comes to you, or you drop the appliance at our Waiyaki Way workshop.

  3. 03 · FREE

    Clear price

    We find the fault on your TCL and give you the full price. Nothing starts until you approve it.

  4. 04 · DONE

    Fixed and tested

    Genuine parts where available, tested with you and covered by our warranty.

Home or workshop

Where we service your TCL.

We come to you

Workshop on Waiyaki Way

TCL ranges we see

Android TVGoogle TVQLEDMini LEDSplit ACs

Still under TCL’s warranty? Contact the seller or TCL first, so the warranty stays valid. Once it is out of warranty, we can help, and our repair comes with its own warranty.

Common TCL faults and error codes

Questions

TCL service questions.

Still not sure? Call 0703 543 656 or send a photo of the fault on WhatsApp.

Where is the TCL service centre in Nairobi?

HomeFixit is an independent TCL service centre. Our workshop is on Waiyaki Way, and our technicians visit homes and offices across Nairobi and Kiambu, so most TCL repairs happen where the appliance is. We are not the official TCL service centre; for warranty claims, contact the seller or TCL directly.

Do you offer TCL home service?

Yes. For air conditioners our technician comes to you, Monday to Saturday from 9:00 to 19:00. Same-day visits are often possible, subject to availability.

Can I bring my TCL appliance to your workshop?

Yes. Televisions can be dropped off at our workshop on Waiyaki Way. Call or WhatsApp first so we know to expect you.

What if my TCL is still under warranty?

Contact the seller or TCL first while the manufacturer’s warranty runs, because an outside repair can affect it. Once it is out of warranty, we diagnose for free and give you a clear price.

How much does a TCL service cost?

The diagnosis is free. The technician finds the fault on your TCL, tells you the full price for parts and labour, and nothing starts until you approve it.

Do you have TCL spare parts?

We carry common TCL parts and can source most others. You can also browse appliance parts on our parts shop, spares.homefixit.co.ke.

Book a repair

Book your TCL service.

Three quick steps. We confirm your time on WhatsApp.

STEP 1 OF 3

What needs fixing?

What's happening, and where?

How do we reach you?

Areas we cover

TCL service across Nairobi and Kiambu.

HomeFixit is an independent repair company and not an official or authorised TCL service centre. TCL is a trademark of its owner; we are not affiliated with or endorsed by TCL.

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