HomeFixit
Independent service · Mon–Sat, 9:00 to 19:00

Von Hotpoint service centre in Nairobi.

Independent Von Hotpoint service for cookers, fridges, washing machines and water dispensers: at your home anywhere in Nairobi and Kiambu, or at our workshop on Waiyaki Way. Free diagnosis, a clear price before any work, and a warranty on every repair.

Free diagnosisSame-day visitsGenuine partsWarranty on every repair
How it works

Our Von Hotpoint service, step by step.

  1. 01 · ABOUT A MINUTE

    Tell us

    Book below, call or WhatsApp. Send the model sticker of your Von Hotpoint and a photo of the fault if you can.

  2. 02 · YOUR CHOICE

    Home or workshop

    A technician comes to you, or you drop the appliance at our Waiyaki Way workshop.

  3. 03 · FREE

    Clear price

    We find the fault on your Von Hotpoint and give you the full price. Nothing starts until you approve it.

  4. 04 · DONE

    Fixed and tested

    Genuine parts where available, tested with you and covered by our warranty.

Home or workshop

Where we service your Von Hotpoint.

Workshop on Waiyaki Way

Von Hotpoint ranges we see

Von freestanding cookersGas and electric combination cookersVon double-door fridgesVon chest freezersTwin tub washersFront-load washersHot and cold dispensers

Still under Von Hotpoint’s warranty? Contact the seller or Von Hotpoint first, so the warranty stays valid. Once it is out of warranty, we can help, and our repair comes with its own warranty.

Common Von Hotpoint faults and error codes

Questions

Von Hotpoint service questions.

Still not sure? Call 0703 543 656 or send a photo of the fault on WhatsApp.

Where is the Von Hotpoint service centre in Nairobi?

HomeFixit is an independent Von Hotpoint service centre. Our workshop is on Waiyaki Way, and our technicians visit homes and offices across Nairobi and Kiambu, so most Von Hotpoint repairs happen where the appliance is. We are not the official Von Hotpoint service centre; for warranty claims, contact the seller or Von Hotpoint directly.

Do you offer Von Hotpoint home service?

Yes. For cookers & hobs, fridges & freezers, washing machines and water dispensers our technician comes to you, Monday to Saturday from 9:00 to 19:00. Same-day visits are often possible, subject to availability.

Can I bring my Von Hotpoint appliance to your workshop?

Yes. Microwaves can be dropped off at our workshop on Waiyaki Way. Call or WhatsApp first so we know to expect you.

What if my Von Hotpoint is still under warranty?

Contact the seller or Von Hotpoint first while the manufacturer’s warranty runs, because an outside repair can affect it. Once it is out of warranty, we diagnose for free and give you a clear price.

How much does a Von Hotpoint service cost?

The diagnosis is free. The technician finds the fault on your Von Hotpoint, tells you the full price for parts and labour, and nothing starts until you approve it.

Do you have Von Hotpoint spare parts?

We carry common Von Hotpoint parts and can source most others. You can also browse appliance parts on our parts shop, spares.homefixit.co.ke.

Book a repair

Book your Von Hotpoint service.

Three quick steps. We confirm your time on WhatsApp.

STEP 1 OF 3

What needs fixing?

What's happening, and where?

How do we reach you?

Areas we cover

Von Hotpoint service across Nairobi and Kiambu.

HomeFixit is an independent repair company and not an official or authorised Von Hotpoint service centre. Von Hotpoint is a trademark of its owner; we are not affiliated with or endorsed by Von Hotpoint.

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