E18 or F18, not draining
Pump filter or drain hose blocked, or a worn drain pump.
Bosch washing machines repaired at your home across Nairobi and Kiambu. Bosch washers, dishwashers, built-in ovens and hobs are found in many Nairobi kitchens.
Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Pump filter or drain hose blocked, or a worn drain pump.
Tap half closed, a blocked inlet filter or a failing inlet valve.
Water left in the drum, or a code like 5C, OE or E18. Usually a blocked filter, hose or a worn drain pump.
Clothes come out soaking. Unbalanced loads, a drain fault, a worn belt or motor brushes.
Water on the floor from a torn door seal, loose hose, cracked sump or overfilling drawer.
Dead panel, door lock fault, closed tap, blocked inlet filter or a failed inlet valve.
For a Bosch dishwasher showing E15, don’t tip it to drain the base. Switch it off and call us: the leak that tripped the switch needs finding first.
Common codes and what they usually mean. Exact meanings vary by model, so treat this as a guide.
| Code | What it means |
|---|---|
| 4C · 4E | No water coming inTap closed, low pressure, blocked inlet filter or a faulty inlet valve. |
| 5C · 5E · SE | Not drainingBlocked drain filter or hose, or a worn drain pump. |
| UE · UB | Load unbalancedUneven load, machine not level, or worn shock absorbers. |
| DC · DE · DS | Door problemDoor not shut, or a faulty door lock or switch. |
| LE · LC | Water leak detectedLeak inside the machine, often a hose or the sump. |
| HE · HC | Heating faultHeating element, temperature sensor or overheating. |
| 3E · 3C | Motor faultMotor, wiring or the control board driving it. |
| Sud · SUd | Too many sudsToo much or the wrong detergent. It pauses to let the foam settle. |
| Code | What it means |
|---|---|
| IE | No water coming inTap, inlet hose filter or inlet valve. |
| OE | Not drainingDrain filter, hose or pump blocked. |
| UE | Load unbalancedUneven load or worn suspension. |
| dE | Door openDoor not closed properly or the door lock has failed. |
| LE | Motor lockedSomething jamming the drum, or a motor or board fault. |
| PE | Water level sensorPressure sensor or its hose. |
| tE | Heating sensorTemperature sensor or heater. |
| FE | Too much waterInlet valve not closing, or a level sensor fault. |
| Code | What it means |
|---|---|
| E17 · F17 | Filling too slowlyTap, inlet filter or inlet valve. |
| E18 · F18 | Not drainingPump filter or drain hose blocked. |
| E23 | Water in the baseAnti-flood switch tripped by a leak. |
| F16 | Door not closedDoor not shut, or the lock is faulty. |
| F21 | Drum not turningDrum blocked, or a motor or board fault. |
Book below, call or WhatsApp a photo of the fault.
A technician who knows your appliance, with common parts where possible.
The fault and the full price, before any work starts.
Tested with you and covered by our warranty.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Yes. We repair Bosch washing machines at your home across Nairobi and Kiambu, including E18 or F18, not draining, e17, filling too slowly, not draining. The diagnosis is free and you approve the price before any work starts.
Yes. We fit genuine Bosch parts or parts made for your exact model, and test the washing machine with you before we leave.
We offer same-day visits across Nairobi and Kiambu, subject to availability. Book on WhatsApp or call 0725 570 499.
Three quick steps. We confirm your time on WhatsApp.
Free diagnosis, genuine parts and a warranty on every repair.