Drain fault message
A blocked pump filter or a failed drain pump. We clear or replace it and test a full cycle.
Mon–Sat, 9:00 to 19:00
Miele repair in Nairobi.
Miele appliances are built to run for decades, so they are almost always worth repairing. We work carefully on Miele washers, dishwashers, ovens, dryers and built-in coffee machines.
Free diagnosisSame-day visitsGenuine partsWarranty on every repair
What we fix
Common Miele problems.
Pick your Miele appliance. Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Water inlet fault
A closed tap, blocked inlet filter or a failed inlet valve.
Not draining
Water left in the drum, or a code like 5C, OE or E18. Usually a blocked filter, hose or a worn drain pump.
Waterproof system fault
The inlet hose’s safety valve or the inlet valve has failed.
Not draining
Water left in the bottom from a blocked filter, drain hose or pump.
Leaking
Worn door seals, a split sump or a loose hose. Many models stop with a flood code.
Not heating
A burnt-out element, thermostat or selector switch. On gas ovens, the igniter or valve.
Uneven baking
A failed fan motor or fan element, or a thermostat reading the wrong temperature.
Door won’t close
Worn hinges, a broken door lock or a hardened seal letting the heat out.
“Clean airways” message
Blocked fluff filters or plinth filter, or a sensor that needs cleaning.
No heat
A blown thermal fuse, failed heater or thermostat.
Drum not turning
A snapped drum belt or a worn motor or idler pulley.
Not cooling
Low gas from a leak, dusty condenser coils, a failed fan, thermostat or start relay.
Gas refilling
We find and fix the leak first, then pull a vacuum and refill with the right gas for your fridge.
Ice build-up
Frost on the back wall or around the fan points to a defrost heater, sensor or timer fault.
Coffee machine not brewing
Scale, a blocked brew unit or a tired pump.
Weak or no coffee
Scale in the system, a blocked brew unit or a tired pump.
Leaking
Worn seals and gaskets, or a cracked water tank.
Many Miele faults come with a clear message on the display. Photograph the message and the model plate on the door rim before you call.
From the workshop
All our work Real repairs, up close.
Photos from our technicians’ recent jobs.
Every model
Miele models and parts.
Miele ranges we see
W1 washersT1 dryersTwinDosPowerWashG-series dishwashersBuilt-in ovensSteam ovensBuilt-in coffee machines
Parts we fit
Drain pumpsInlet valvesDoor sealsDoor locksCirculation pumpsHeatersDoor seals and latchesTop and bottom elementsFan elementsFan motors
Questions
Miele questions.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Are Miele appliances worth repairing?
Yes, almost always. Miele builds for a very long life and keeps parts available for older models, so a repair usually costs far less than replacing.
Do you repair Miele coffee machines?
Yes. We descale, clean and repair brew units, pumps and grinders on built-in and countertop Miele coffee machines.
How much does Miele repair cost in Nairobi?
The diagnosis is free. The technician finds the fault on your Miele washing machine, tells you the full price for parts and labour, and nothing starts until you approve it.
Can you repair my Miele washing machine today?
Most bookings in Nairobi and Kiambu get a same-day visit. Common Miele parts travel in the van, so many repairs are finished on the first visit.
Do you use genuine Miele parts?
We fit genuine Miele parts wherever they are available and tell you clearly when only a compatible part exists. Every repair carries our warranty.
Are you an official Miele service centre?
No. HomeFixit is an independent repair company and is not affiliated with Miele. If your Miele appliance is still under the manufacturer’s warranty, contact the seller first; once it is out of warranty, we can help.
Book a repair
Book your Miele repair.
Three quick steps. We confirm your time on WhatsApp.
0725 570 499Call us, Mon–Sat 9:00 to 19:00
WhatsAppSend a photo of the fault
Waiyaki Way, NairobiWe come to you
HomeFixit
Broken today. Fixed today.
Free diagnosis, genuine parts and a warranty on every repair.