E20 or E40 on the display
E20 is a drain fault (filter, hose or pump). E40 is a door lock fault.
Mon–Sat, 9:00 to 19:00
AEG repair in Nairobi.
AEG makes premium washers, built-in steam ovens, dishwashers and induction hobs. We repair AEG appliances with genuine parts and know their error codes.
Free diagnosisSame-day visitsGenuine partsWarranty on every repair
What we fix
Common AEG problems.
Pick your AEG appliance. Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Not draining
Water left in the drum, or a code like 5C, OE or E18. Usually a blocked filter, hose or a worn drain pump.
Not spinning
Clothes come out soaking. Unbalanced loads, a drain fault, a worn belt or motor brushes.
Steam oven not steaming
Scale in the steam generator, or a pump or heater fault. We descale and test before replacing parts.
Oven fan noisy
Worn fan motor bearings.
Not heating
A burnt-out element, thermostat or selector switch. On gas ovens, the igniter or valve.
Won’t drain
A blocked filter, drain hose or pump.
Not draining
Water left in the bottom from a blocked filter, drain hose or pump.
Leaking
Worn door seals, a split sump or a loose hose. Many models stop with a flood code.
Not cooling
Low gas from a leak, dusty condenser coils, a failed fan, thermostat or start relay.
Gas refilling
We find and fix the leak first, then pull a vacuum and refill with the right gas for your fridge.
Ice build-up
Frost on the back wall or around the fan points to a defrost heater, sensor or timer fault.
No heat
A blown thermal fuse, failed heater or thermostat.
Drum not turning
A snapped drum belt or a worn motor or idler pulley.
Takes too long
Blocked lint filter, vent hose or condenser, or a weak heater.
Induction hob error
A cooling fan, power board or temperature sensor.
Burner won’t light
Blocked jets from spills, a wet or cracked igniter, or a faulty spark generator.
Clicks but no flame
The spark is there but gas isn’t reaching the burner: jets, valve or supply.
On AEG steam ovens, regular descaling prevents most steam faults. If it still won’t steam after descaling, the pump or heater needs a look.
From the workshop
All our work Real repairs, up close.
Photos from our technicians’ recent jobs.
Every model
AEG models and parts.
AEG ranges we see
ProSteamÖKOMixAbsoluteCareSteamBake ovensSenseCookComfortLift dishwashersInduction hobs
Parts we fit
Drain pumpsInlet valvesDoor sealsDoor locksTop and bottom elementsFan elementsFan motorsThermostatsCirculation pumpsHeaters
Do you repair AEG steam ovens?
Yes. We descale, test and replace pumps, heaters and sensors on AEG steam and combination ovens.
Do you repair AEG washing machines?
Yes. We replace pumps, door locks, bearings, motors and boards on AEG washers, with genuine parts.
How much does AEG repair cost in Nairobi?
The diagnosis is free. The technician finds the fault on your AEG washing machine, tells you the full price for parts and labour, and nothing starts until you approve it.
Can you repair my AEG washing machine today?
Most bookings in Nairobi and Kiambu get a same-day visit. Common AEG parts travel in the van, so many repairs are finished on the first visit.
Do you use genuine AEG parts?
We fit genuine AEG parts wherever they are available and tell you clearly when only a compatible part exists. Every repair carries our warranty.
Are you an official AEG service centre?
No. HomeFixit is an independent repair company and is not affiliated with AEG. If your AEG appliance is still under the manufacturer’s warranty, contact the seller first; once it is out of warranty, we can help.
Book a repair
Book your AEG repair.
Three quick steps. We confirm your time on WhatsApp.
0725 570 499Call us, Mon–Sat 9:00 to 19:00
WhatsAppSend a photo of the fault
Waiyaki Way, NairobiWe come to you
HomeFixit
Broken today. Fixed today.
Free diagnosis, genuine parts and a warranty on every repair.