Hob won’t ignite
The igniter or electrode.
Newmatic built-in hobs, ovens and hoods are found in many fitted kitchens in Nairobi. We repair them on site.
Pick your Newmatic appliance. Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
The igniter or electrode.
Blocked jets from spills, a wet or cracked igniter, or a faulty spark generator.
The spark is there but gas isn’t reaching the burner: jets, valve or supply.
The element, thermostat or fan.
A burnt-out element, thermostat or selector switch. On gas ovens, the igniter or valve.
A failed fan motor or fan element, or a thermostat reading the wrong temperature.
The motor, switch or lights.
Greasy filters or a tired motor. Clean filters and a motor check usually bring it back.
A failed bulb, LED driver or switch.
Newmatic built-in ovens have a rating plate on the door frame. Send us a photo of it when you book.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Yes. We repair ignition, burners, elements, thermostats and fans on Newmatic built-in appliances.
Yes. We fix motors, lights and switches.
The diagnosis is free. The technician finds the fault on your Newmatic cooker, tells you the full price for parts and labour, and nothing starts until you approve it.
Most bookings in Nairobi and Kiambu get a same-day visit. Common Newmatic parts travel in the van, so many repairs are finished on the first visit.
We fit genuine Newmatic parts wherever they are available and tell you clearly when only a compatible part exists. Every repair carries our warranty.
No. HomeFixit is an independent repair company and is not affiliated with Newmatic. If your Newmatic appliance is still under the manufacturer’s warranty, contact the seller first; once it is out of warranty, we can help.
Three quick steps. We confirm your time on WhatsApp.
Free diagnosis, genuine parts and a warranty on every repair.