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Von Hotpoint washing machine repair.

Von Hotpoint washing machines repaired at your home across Nairobi and Kiambu. Von is a Kenyan household name, sold through Hotpoint stores across the country.

Free diagnosisSame-day visitsGenuine partsWarranty on every repair
Von front-load washing machine before repair
Same-day visitsNairobi and Kiambu
Warrantyon every repair
What we fix

Common Von Hotpoint washing machine problems.

Tell us what it’s doing and we’ll usually know the likely cause before we arrive.

01

Twin tub spinner not spinning

The spin motor, its capacitor, the brake or the lid switch.

02

Not draining

Water left in the drum, or a code like 5C, OE or E18. Usually a blocked filter, hose or a worn drain pump.

03

Not spinning

Clothes come out soaking. Unbalanced loads, a drain fault, a worn belt or motor brushes.

04

Leaking

Water on the floor from a torn door seal, loose hose, cracked sump or overfilling drawer.

05

Won’t start or fill

Dead panel, door lock fault, closed tap, blocked inlet filter or a failed inlet valve.

06

Shaking and banging

Worn shock absorbers or springs, broken counterweight or a failing drum bearing.

Many Von gas cookers have a flame safety valve. If the oven or burner goes out when you release the knob, hold it in for 10 to 15 seconds after lighting. If it still goes out, the thermocouple needs replacing.

Our work

Recent Von Hotpoint washing machine jobs.

All our work
Every make and model

Brands, types and parts.

Types we repair

Front loadersTop loadersWasher-dryersTwin tubsStacked washer and dryer

Parts we carry

Drain pumpsInlet valvesDoor sealsDoor locksDrive beltsHeating elementsShock absorbersBearingsTimers and control boards
How it works

Four steps, no surprises.

  1. 01 · ABOUT A MINUTE

    Tell us

    Book below, call or WhatsApp a photo of the fault.

  2. 02 · WE CONFIRM A TIME

    We come to you

    A technician who knows your appliance, with common parts where possible.

  3. 03 · FREE

    Clear price

    The fault and the full price, before any work starts.

  4. 04 · DONE

    Fixed and tested

    Tested with you and covered by our warranty.

Questions

Von Hotpoint washing machine questions.

Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.

Do you repair Von Hotpoint washing machines in Nairobi?

Yes. We repair Von Hotpoint washing machines at your home across Nairobi and Kiambu, including twin tub spinner not spinning, not draining, not spinning. The diagnosis is free and you approve the price before any work starts.

Do you use genuine Von Hotpoint parts?

Yes. We fit genuine Von Hotpoint parts or parts made for your exact model, and test the washing machine with you before we leave.

How soon can you come?

We offer same-day visits across Nairobi and Kiambu, subject to availability. Book on WhatsApp or call 0725 570 499.

Book a repair

Book your Von Hotpoint washing machine repair.

Three quick steps. We confirm your time on WhatsApp.

STEP 1 OF 3

What needs fixing?

What's happening, and where?

How do we reach you?

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Broken appliance? Book a fast repair.

Free diagnosis, genuine parts and a warranty on every repair.

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