Twin tub spinner not spinning
The spin motor, its capacitor, the brake or the lid switch.
Von Hotpoint washing machines repaired at your home across Nairobi and Kiambu. Von is a Kenyan household name, sold through Hotpoint stores across the country.
Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
The spin motor, its capacitor, the brake or the lid switch.
Water left in the drum, or a code like 5C, OE or E18. Usually a blocked filter, hose or a worn drain pump.
Clothes come out soaking. Unbalanced loads, a drain fault, a worn belt or motor brushes.
Water on the floor from a torn door seal, loose hose, cracked sump or overfilling drawer.
Dead panel, door lock fault, closed tap, blocked inlet filter or a failed inlet valve.
Worn shock absorbers or springs, broken counterweight or a failing drum bearing.
Many Von gas cookers have a flame safety valve. If the oven or burner goes out when you release the knob, hold it in for 10 to 15 seconds after lighting. If it still goes out, the thermocouple needs replacing.








Book below, call or WhatsApp a photo of the fault.
A technician who knows your appliance, with common parts where possible.
The fault and the full price, before any work starts.
Tested with you and covered by our warranty.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Yes. We repair Von Hotpoint washing machines at your home across Nairobi and Kiambu, including twin tub spinner not spinning, not draining, not spinning. The diagnosis is free and you approve the price before any work starts.
Yes. We fit genuine Von Hotpoint parts or parts made for your exact model, and test the washing machine with you before we leave.
We offer same-day visits across Nairobi and Kiambu, subject to availability. Book on WhatsApp or call 0725 570 499.
Three quick steps. We confirm your time on WhatsApp.
Free diagnosis, genuine parts and a warranty on every repair.