No hot water
A burnt-out heating element or thermostat, or the switch at the back is off.
Von Hotpoint water dispensers repaired at your home across Nairobi and Kiambu. Von is a Kenyan household name, sold through Hotpoint stores across the country.
Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
A burnt-out heating element or thermostat, or the switch at the back is off.
Switch off at the back, a failed thermostat, fan or cooling compressor, or low gas.
Worn taps, a cracked reservoir or a loose bottle seat.
A worn fan or compressor mount.
Reservoirs and lines that need a proper clean and sanitise.
Pumps and float switches on bottom-load models.
Many Von gas cookers have a flame safety valve. If the oven or burner goes out when you release the knob, hold it in for 10 to 15 seconds after lighting. If it still goes out, the thermocouple needs replacing.
Book below, call or WhatsApp a photo of the fault.
A technician who knows your appliance, with common parts where possible.
The fault and the full price, before any work starts.
Tested with you and covered by our warranty.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Yes. We repair Von Hotpoint water dispensers at your home across Nairobi and Kiambu, including no hot water, no cold water, leaking. The diagnosis is free and you approve the price before any work starts.
Yes. We fit genuine Von Hotpoint parts or parts made for your exact model, and test the water dispenser with you before we leave.
We offer same-day visits across Nairobi and Kiambu, subject to availability. Book on WhatsApp or call 0725 570 499.
Three quick steps. We confirm your time on WhatsApp.
Free diagnosis, genuine parts and a warranty on every repair.