E10 or E20 on the display
E10 means water isn’t coming in (tap, hose filter or inlet valve). E20 means it isn’t draining (filter, hose or pump).
Mon–Sat, 9:00 to 19:00
Electrolux repair in Nairobi.
Electrolux makes premium washers, dryers, fridges, ovens and cookers found across Nairobi. We repair every Electrolux range we see, using genuine parts shared across the Electrolux family.
Free diagnosisSame-day visitsGenuine partsWarranty on every repair
What we fix
Common Electrolux problems.
Pick your Electrolux appliance. Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Door won’t open
Water left in the drum, or a failed door lock.
Not draining
Water left in the drum, or a code like 5C, OE or E18. Usually a blocked filter, hose or a worn drain pump.
Fridge not cold, freezer fine
An iced-up evaporator fan or a failed defrost heater or sensor.
Not cooling
Low gas from a leak, dusty condenser coils, a failed fan, thermostat or start relay.
Gas refilling
We find and fix the leak first, then pull a vacuum and refill with the right gas for your fridge.
Burner won’t light
Blocked jets from spills, a wet or cracked igniter, or a faulty spark generator.
Clicks but no flame
The spark is there but gas isn’t reaching the burner: jets, valve or supply.
Flame goes out
When the flame dies after you let go of the knob, the thermocouple usually needs replacing.
Oven slow to reach temperature
A weak element, a failed temperature sensor or a fan motor that no longer spins freely.
Not heating
A burnt-out element, thermostat or selector switch. On gas ovens, the igniter or valve.
Uneven baking
A failed fan motor or fan element, or a thermostat reading the wrong temperature.
Not draining
Water left in the bottom from a blocked filter, drain hose or pump.
Leaking
Worn door seals, a split sump or a loose hose. Many models stop with a flood code.
Dishes still dirty
Blocked spray arms, a clogged filter or a weak circulation pump.
Heat pump dryer drying slowly
Blocked filters or condenser, or a refrigerant or fan fault in the heat pump.
No heat
A blown thermal fuse, failed heater or thermostat.
Drum not turning
A snapped drum belt or a worn motor or idler pulley.
AC not cooling
Dirty filters, low gas or a failed capacitor.
Not cooling
Dirty filters, low gas from a leak, or a failed capacitor or fan.
Leaking water
A blocked drain line or tray on the indoor unit.
Electrolux, Zanussi and AEG share many parts and error codes, so our technicians know all three well.
From the workshop
All our work Real repairs, up close.
Photos from our technicians’ recent jobs.
Every model
Electrolux models and parts.
Electrolux ranges we see
UltimateCarePerfectCareSteamCareNutriFresh fridgesFreestanding cookersBuilt-in ovensHeat pump dryersSplit ACs
What we repair
Parts we fit
Drain pumpsInlet valvesDoor sealsDoor locksInverter compressorsStandard compressorsThermostatsStart relaysIgniters and spark generatorsThermocouples
Questions
Electrolux questions.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Do you repair Electrolux washing machines?
Yes. We fix pumps, door locks, bearings, motors and boards on front-load and top-load Electrolux washers, with genuine parts.
Do you fix Electrolux heat pump dryers?
Yes. We clean the filters and condenser, check the heat pump and replace failed fans, sensors or pumps.
How much does Electrolux repair cost in Nairobi?
The diagnosis is free. The technician finds the fault on your Electrolux washing machine, tells you the full price for parts and labour, and nothing starts until you approve it.
Can you repair my Electrolux washing machine today?
Most bookings in Nairobi and Kiambu get a same-day visit. Common Electrolux parts travel in the van, so many repairs are finished on the first visit.
Do you use genuine Electrolux parts?
We fit genuine Electrolux parts wherever they are available and tell you clearly when only a compatible part exists. Every repair carries our warranty.
Are you an official Electrolux service centre?
No. HomeFixit is an independent repair company and is not affiliated with Electrolux. If your Electrolux appliance is still under the manufacturer’s warranty, contact the seller first; once it is out of warranty, we can help.
Book a repair
Book your Electrolux repair.
Three quick steps. We confirm your time on WhatsApp.
0725 570 499Call us, Mon–Sat 9:00 to 19:00
WhatsAppSend a photo of the fault
Waiyaki Way, NairobiWe come to you
HomeFixit
Broken today. Fixed today.
Free diagnosis, genuine parts and a warranty on every repair.