Not cooling
Low gas, a start relay or thermostat: the three most common Von Hotpoint faults.
Mon–Sat, 9:00 to 19:00
Von Hotpoint fridge repair.
Von Hotpoint fridges and chest freezers are in homes all over Kenya. We repair every model, from single door fridges to double door frost-free and chest freezers.
Free diagnosisSame-day visitsGenuine partsWarranty on every repair
Same-day visitsNairobi and Kiambu
Warrantyon every repair
What we fix
Common Von Hotpoint fridge problems.
Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Freezer box icing
Single door models need defrosting; fast ice points to a door seal or thermostat.
Fridge warm, freezer cold
A fan or defrost fault on frost-free models.
Compressor clicking
Relay or overload, often after a power cut.
Chest freezer not freezing
A gas leak in the wall pipes or a thermostat.
Door seal torn
Replaced with a gasket to fit your model.
Von Hotpoint single door fridges cool the fridge through the freezer box. If the freezer box is solid with ice, defrost it fully before booking.
Fridge and freezer specialists
Every fridge problem, covered.
Fridges are our biggest job. Pick the page closest to your fridge and its problem.
By problem
All fridge repairsNot cooling · gas refillingFridge gas refillingRunning but warm · freezer cold, fridge warmFridge not coolingLow gas · dirty condenser coilsFridge leaking waterBlocked defrost drain · frozen drain lineIce build-upDefrost heater failed · defrost sensor or fuseNoisy fridgeClick every few minutes · grinding or scrapingTripping the powerShorted defrost heater · compressor faultCompressor replacementCompressor won’t start · runs but no coolingDoor seal replacementTorn or split seal · seal not grippingThermostat repairFridge too cold · fridge too warmIce maker and dispenserNo ice · no water from the dispenser
By fridge type
Inverter fridgesDead after a power cut · clicking, no coolingFreezer repairNot freezing · freezing too muchCold roomsNot reaching temperature · evaporator icingBlood bank fridgesTemperature alarm · Not holding 2–6 °CChest freezersNot freezing · gas leakDisplay fridges and coolersNot cooling · glass door foggingSide-by-side fridgesFridge side warm · freezer icing upDouble door fridgesFreezer cold, fridge warm · not cooling at allMini and bar fridgesNot cooling · absorption minibar warm
By brand
Our work
All our work Recent Von Hotpoint fridge jobs.
Every make and model
Brands, types and parts.
Types we repair
Single door fridgesDouble door fridgesFrost-free fridgesChest freezersBottle coolers
Brands
Parts we carry
ThermostatsStart relaysFan motorsDefrost heatersCompressorsDoor gaskets
How it works
Four steps, no surprises.
- 01 · ABOUT A MINUTE
Tell us
Book below, call or WhatsApp a photo of the fault.
- 02 · USUALLY TODAY
We come to you
A technician who knows your appliance, with common parts in the van.
- 03 · FREE
Clear price
The fault and the full price, before any work starts.
- 04 · DONE
Fixed and tested
Tested with you and covered by our warranty.
Questions
Von Hotpoint fridge questions.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Do you repair Von Hotpoint chest freezers?
Yes, including gas refilling, thermostats and lid seals.
Do you have Von Hotpoint parts?
We carry the common thermostats, relays and fans, and source model-specific parts quickly.
Book a repair
Book your Von Hotpoint fridge repair.
Three quick steps. We confirm your time on WhatsApp.
0725 570 499Call us, Mon–Sat 9:00 to 19:00
WhatsAppSend a photo of the fault
Waiyaki Way, NairobiWe come to you
HomeFixit
Broken today. Fixed today.
Free diagnosis, genuine parts and a warranty on every repair.