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Fridge leaking water?

Water under the crisper drawers or on the kitchen floor nearly always has a simple cause. We find where it comes from and fix it, so the floor and the fridge stay dry.

Free diagnosisSame-day visitsGenuine partsWarranty on every repair
Fridge freezer compartment opened with frosted evaporator fins and the fan motor
Same-day visitsNairobi and Kiambu
Warrantyon every repair
What we fix

Common fridge problems.

Tell us what it’s doing and we’ll usually know the likely cause before we arrive.

01

Blocked defrost drain

Food bits and ice block the small drain at the back. Melt water then overflows inside the fridge.

02

Frozen drain line

On frost-free fridges a failed drain heater lets the drain freeze, and water backs up into the fridge.

03

Cracked drip tray

The tray above the compressor collects defrost water. A crack sends it straight onto the floor.

04

Dispenser line leak

Split water pipes or a worn inlet valve on fridges with a water or ice dispenser.

05

Door not sealing

Warm humid air gets in, turns to frost and then melts into puddles.

06

Fridge not level

If the fridge tilts forward, defrost water runs out the front instead of into the drain.

Find where the water starts: inside under the drawers points to the defrost drain; under the fridge points to the drip tray or a water line. Tell us which when you book.

Fridge and freezer specialists

Every fridge problem, covered.

Fridges are our biggest job. Pick the page closest to your fridge and its problem.

Our work

Recent fridge jobs.

All our work
Every make and model

Brands, types and parts.

Types we repair

Frost-free fridgesSide-by-side with dispensersSingle door fridgesChest freezersDisplay fridges

Parts we carry

Drain heatersDrip traysInlet valvesWater linesDoor gaskets
How it works

Four steps, no surprises.

  1. 01 · ABOUT A MINUTE

    Tell us

    Book below, call or WhatsApp a photo of the fault.

  2. 02 · USUALLY TODAY

    We come to you

    A technician who knows your appliance, with common parts in the van.

  3. 03 · FREE

    Clear price

    The fault and the full price, before any work starts.

  4. 04 · DONE

    Fixed and tested

    Tested with you and covered by our warranty.

Questions

Fridge questions.

Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.

Why is water collecting under my fridge drawers?

The defrost drain at the back wall is blocked or frozen. We clear it and fix the cause, such as a failed drain heater, so it doesn’t come back.

Is a leaking fridge dangerous?

The water itself isn’t, but water near sockets is. Wipe it up, keep it away from the plug, and book a check.

Can I unblock the drain myself?

You can try pushing warm water through the drain hole with a syringe. If it freezes again within days, the drain heater has failed.

Book a repair

Book your fridge repair.

Three quick steps. We confirm your time on WhatsApp.

STEP 1 OF 3

What needs fixing?

What's happening, and where?

How do we reach you?

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Broken today. Fixed today.

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