Low gas
A small leak lets the gas out over months. The fridge runs all day but stays warm.
Mon–Sat, 9:00 to 19:00
Fridge not cooling? We fix it today.
A warm fridge spoils food fast. Most cooling faults come down to six causes, and our technician carries the parts for the common ones so it is usually fixed on the first visit.
Free diagnosisSame-day visitsGenuine partsWarranty on every repair
Same-day visitsNairobi and Kiambu
Warrantyon every repair
What we fix
Common fridge problems.
Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Dirty condenser coils
Dust on the coils at the back or underneath traps heat so the fridge cannot cool.
Fan not running
Frost-free fridges need a fan to push cold air from the freezer. A failed or iced-up fan leaves the fridge warm.
Thermostat or sensor
A worn thermostat or failed temperature sensor stops the compressor switching on at the right time.
Start relay or capacitor
The compressor clicks but will not start. A cheap part that saves the compressor.
Defrost fault
Ice blocks the air channels when the defrost heater, timer or sensor fails.
Quick checks first: the thermostat dial hasn’t been turned down, there is a 10 cm gap behind the fridge, the coils are not thick with dust, and the door closes on a sheet of paper without letting it slide out.
Fridge and freezer specialists
Every fridge problem, covered.
Fridges are our biggest job. Pick the page closest to your problem.
All fridge repairsNot cooling · gas refillingFridge gas refillingRunning but warm · freezer cold, fridge warmInverter fridgesDead after a power cut · clicking, no coolingFreezer repairNot freezing · freezing too muchSamsung fridgesFridge warm, freezer cold · flashing error codeLG fridgesEr FF / Er IF / Er CF · Er dHHisense fridgesNot cooling · freezer icing upCold roomsNot reaching temperature · evaporator icingBlood bank fridgesTemperature alarm · Not holding 2–6 °C
Our work
All our work Recent fridge jobs.
Error codes
All error codes What the display is telling you.
Common codes and what they usually mean. Exact meanings vary by model, so treat this as a guide.
LG fridge error codes
| Code | What it means |
|---|---|
| Er FF | Freezer fanFreezer fan blocked by ice or faulty. |
| Er dH | Defrost faultDefrost heater, sensor or fuse. |
| Er IF | Ice-maker fanIce-maker fan blocked or faulty. |
| Er CF | Condenser fanThe fan at the back has failed. |
| Er FS | Freezer sensorFreezer temperature sensor or its wiring. |
| Er rS | Fridge sensorFridge temperature sensor or its wiring. |
| Er CO | CommunicationBoards not talking: wiring or a board fault. |
Samsung fridge error codes
| Code | What it means |
|---|---|
| 21E | Freezer fanFreezer fan blocked by ice or faulty. |
| 22E | Fridge fanFridge fan blocked by ice or faulty. |
| 5E | Fridge defrost sensorDefrost sensor in the fridge section. |
| 40E | Ice room fanIce room fan blocked or faulty. |
| 33E | Ice pipe heaterIce maker pipe heater. |
| OF OF | Cooling offDemo mode is on, so it won’t cool. It can be switched off from the panel. |
Every make and model
Brands, types and parts.
Types we repair
Single door fridgesDouble door and frost-freeInverter fridgesSide-by-side and French doorChest freezersDisplay and bottle coolers
Parts we carry
Start relaysThermostatsFan motorsDefrost heatersTemperature sensorsFilter driers
How it works
Four steps, no surprises.
- 01 · ABOUT A MINUTE
Tell us
Book below, call or WhatsApp a photo of the fault.
- 02 · USUALLY TODAY
We come to you
A technician who knows your appliance, with common parts in the van.
- 03 · FREE
Clear price
The fault and the full price, before any work starts.
- 04 · DONE
Fixed and tested
Tested with you and covered by our warranty.
Questions
Fridge questions.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Why is my fridge running but not cooling?
Most often low gas from a slow leak, dirty condenser coils or a failed fan. On frost-free fridges a blocked air channel from a defrost fault is also common.
Why is my freezer cold but the fridge warm?
On frost-free fridges the cold air comes from the freezer through a fan and a small channel. A failed fan, ice in the channel or a defrost fault keeps the fridge warm.
Should I switch it off and on again?
Unplugging for 10 minutes can reset an electronic fridge, but if it is still warm after a few hours, book a check. Running a faulty fridge for days can damage the compressor.
Can you come today?
Most fridge bookings in Nairobi get a visit the same day, Monday to Saturday, 9:00 to 19:00.
Book a repair
Book your fridge repair.
Three quick steps. We confirm your time on WhatsApp.
0725 570 499Call us, Mon–Sat 9:00 to 19:00
WhatsAppSend a photo of the fault
Waiyaki Way, NairobiWe come to you
Also
We fix these too.
Fridge repair and gas refilling
Not cooling, gas refilling, ice build-up and more.
See fridge repair
Fridge gas refilling
Running but warm, freezer cold, fridge warm, frost on one part only and more.
See fridge repair
Inverter fridge repair
Dead after a power cut, clicking, no cooling, error code on the display and more.
See inverter fridge repair
HomeFixit
Broken today. Fixed today.
Free diagnosis, genuine parts and a warranty on every repair.