Not cooling
Low gas, dusty coils, a failed fan, thermostat or start relay.
Fridge and freezer repair in Ruiru, Kahawa Sukari, Membley and Tatu City, reached straight up Thika Road.
Tell us what it’s doing and we’ll usually know the likely cause before we arrive.
Low gas, dusty coils, a failed fan, thermostat or start relay.
Leak found and fixed, then a proper vacuum and the right gas.
Common after power cuts. We test the board and compressor together.
A failed defrost heater, sensor or door seal.
A blocked defrost drain or a split water line.
Chest freezers, bottle coolers and display fridges for homes and businesses.
Ruiru homes often keep a chest freezer in a hot store room. Move it somewhere with airflow and out of the sun to help it last.
Fridges are our biggest job. Pick the page closest to your fridge and its problem.
Common codes and what they usually mean. Exact meanings vary by model, so treat this as a guide.
| Code | What it means |
|---|---|
| Er FF | Freezer fanFreezer fan blocked by ice or faulty. |
| Er dH | Defrost faultDefrost heater, sensor or fuse. |
| Er IF | Ice-maker fanIce-maker fan blocked or faulty. |
| Er CF | Condenser fanThe fan at the back has failed. |
| Er FS | Freezer sensorFreezer temperature sensor or its wiring. |
| Er rS | Fridge sensorFridge temperature sensor or its wiring. |
| Er CO | CommunicationBoards not talking: wiring or a board fault. |
| Code | What it means |
|---|---|
| 21E | Freezer fanFreezer fan blocked by ice or faulty. |
| 22E | Fridge fanFridge fan blocked by ice or faulty. |
| 5E | Fridge defrost sensorDefrost sensor in the fridge section. |
| 40E | Ice room fanIce room fan blocked or faulty. |
| 33E | Ice pipe heaterIce maker pipe heater. |
| OF OF | Cooling offDemo mode is on, so it won’t cool. It can be switched off from the panel. |
Book below, call or WhatsApp a photo of the fault.
A technician who knows your appliance, with common parts in the van.
The fault and the full price, before any work starts.
Tested with you and covered by our warranty.
Still not sure? Call 0725 570 499 or send a photo of the fault on WhatsApp.
Yes, along with Kahawa Sukari, Kahawa Wendani and Kimbo.
Most Ruiru bookings get a same-day visit.
Yes, at your home.
Three quick steps. We confirm your time on WhatsApp.
Free diagnosis, genuine parts and a warranty on every repair.